Case Study / read
When it comes to fitting out the Southern Hemisphere’s first hybrid cruise vessel the typical space considerations of nautical design aren’t the only things that could leave you all at sea.
This is because Spirit of the Wild has been designed and specified to run as silently as possible.
The vessel is the new flagship for touring the UNESCO Tasmanian World Heritage Wilderness Area for Gordon River Cruises, which is owned and operated by the Royal Automobile Club of Tasmania (RACT).
It is a duty that requires great forethought for the customer experience, as visitors come from all over the world to take in the Gordon River in all its pristine, untouched glory.
“In designing the Spirit of the Wild we wanted to create an experience for visitors to the Gordon River like they have never had before,” RACT Group Chief Executive Harvey Lennon says.
“When we enter the river, we will turn the large diesel engines off, and be propelled by the electric motors on-board, creating the quietest cruising experience possible. To that end, it was important that the refrigeration systems on-board were also as quiet as possible.”
"In this kind of serenity it’s not much good if you’re in a silent space and you have fridges whirring away in the background."
Delivering this experience was the challenge facing hospitality consultants David Quon & Associates, which was chosen by RACT to design the food concept and fit-out the Spirit of the Wild with a custom kitchen and café.
As part of David Quon’s concept, passengers are treated to a menu featuring the best of local Tasmanian wine and produce - including salmon and ocean trout – as they silently cruise along.
“In this kind of serenity it’s not much good if you’re in a silent space and you have fridges whirring away in the background,” he says.
To solve this problem, David turned to the Custom Refrigeration Team at SKOPE, one of the world’s leading experts in designing and building unique commercial fridges, and knowledgeable local distributors Medhurst Equipment.
SKOPE Product Support Engineer Richard Goldsbury and the rest of the Customs Team worked closely with David on the brief to deliver three custom fridges, one of which was a roll-in chiller which was pivotal to delivering refrigeration in complete silence.
“The roll-in chiller was an interesting challenge,” Richard says.
“Many iterations of the layout were required until we had a plan which would allow the chiller, and its half height trolleys, to be used in the compact galley space. The food is prepared in a kitchen on land, loaded onto trolleys and rolled onto the boat, and into the chiller.
“To keep the cabin area quiet, remote cabinets were chosen with the condensing sets located in the hull. Both the Backbar fridge and the roll-in chiller were on tight space restrictions, so we gave them internal evaporators rather than SKOPE external cassette remote evaporators.”
Sound wasn’t the only challenge facing David and Richard, however. Being a boat, the location presented some extreme spatial challenges as well.
“Richard and the team were fantastic. The whole can-do attitude that came from that team was amazing because I kept throwing things at them,” David says.
“For example, one of the three custom fridges was a Backbar that had to be smaller. We needed it to be three doors but we couldn’t have anything taking up space on the outside. That meant the blower had to go inside, which in itself had to be a different style of blower to fit the space.
“Richard just kept saying ‘We’ll figure out a way and come back to you.’ And they did. It all came back and it was done.
“With the big three-door roll-in unit, we also needed front access rather than top access. I wanted to be able to put shelves in it if, further down the track, the client decided they didn’t want a trolley going into one of the bays. But that wasn’t a problem at all.
“All of it can be shelved or none of it can be shelved – which is great because it’s on those kinds of little things I need to give the client options for the future. And obviously, on all of this, the Customs Team needed to know where I wanted the pipes and all that technical sort of stuff, so the patience they showed in getting every detail just right was brilliant.”
David Quon & Associates boasts more than 30 years designing food concepts and infrastructure for remote sites as diverse as luxury wilderness lodges, oil rigs and specialist ships like Spirit of the Wild.
But if there’s one thing David always keeps in mind when it comes to fitting out an oceangoing venue is the incontrovertible reality that you only get one shot at getting it right.
“The truth is that once the equipment is on the vessel it ain’t coming out! It’s got to work for a very, very long time. So obviously I only go for the best when I’m specifying equipment into ships.”
Spirit of the Wild custom units:
End / Next Case Study
“Choosing SKOPE was about design aesthetics, functionality, and also hygiene. But we also wanted to make sure we chose a product that we could clean easily and was from a brand that had a really fabled reputation founded on reliability.”
Case Study: Whet Drinking Room
New Insights into Energy Consumption
No one is escaping the crunch of rising energy costs. Hospitality is being hit partic…
Three Essential Tools for Reducing Food Waste in the Commercial Kitchen
Practical advice for kitchen managers who want to begin the battle against food waste…
Maha, Melbourne
When Shane Delia renovated Maha on the restaurant’s 10th Anniversary he insisted on S…
Queensland Cricketers' Club, Brisbane
The Queensland Cricketers’ Club is Brisbane’s premier function venue. While the club…
What You Can Learn from the Hotel Industry’s Take on Asset Management
Planning is everything when it comes to future proofing revenue
Which Delivery Model is Best for Your Business?
Every business is different, which makes choosing the right model for delivery an imp…
How to Choose a Bar Fridge That’ll Have Your Back
The right backbar fridge can be a powerhouse investment for bar entrepreneurs that yo…
SKOPE is Toitu carbonreduce certified
At SKOPE, we’re committed to sustainability and are working hard on actions in our th…
Why Now was the Right Time for a 5 Year Full Warranty
SKOPE may be known as one of the world’s leading manufacturers of commercial refriger…
Just How Safe are Natural Refrigerants? Let Me Explain
One of the biggest roadblocks to cheaper, greener commercial refrigeration are persis…
“Choosing SKOPE was about design aesthetics, functionality, and also hygiene. But we also wanted to make sure we chose a product that we could clean easily and was from a brand that had a really fabled reputation founded on reliability.”
“SKOPE has worked extremely hard to develop their products and the technology that goes into them.”
“SKOPE is a very important part of the picture because we need concepts that work on many levels – our venues need to be labour-efficient and maintenance-efficient, and we need the confidence that the equipment we choose can be relied upon.”
“A Pet food supplier required a display fridge for a 3 day expo. They displayed their pet food in the best possible light, literally! As they were also selling pet food at the expo it was important for the fridge to keep consistent temperature. Another expo, another happy customer.”
“Now that SKOPE’s offering is coupled with a best-in-class solution that supports every level of fleet management, it was difficult for Lion to consider any other option.”
“SKOPE’s series of temperature controlled fridges, which keep red wine at the optimum temperature, were the perfect solution to keep members happy.”
Maha, Melbourne
When Shane Delia renovated Maha on the restaurant’s 10th Anniversary he insisted on S…
Rivea, Gold Coast
SKOPE are Proud to have Joined Forces with Open Projects Group and the Rivea TeamThe …
Paneton Bakery, Auckland
The first French bakery in New Zealand to produce a top quality, pure butter croissan…
The Happening, Christchurch
Located in the heart of Christchurch, The Happening Bar and Kitchen, brings elegance …
Queensland Cricketers' Club, Brisbane
The Queensland Cricketers’ Club is Brisbane’s premier function venue. While the club…
Le Meridien Hotel, Melbourne
Situated in the heart of the city, the Le Meridian stands as an emblem of sophisticat…
Your Guide to Commercial Refrigeration
Case Study: Whet Drinking Room
Case Study: Gordon River Cruises
Case Study: Brunetti's
Case Study: Bennelong
We use cookies to improve your browsing experience, provide personalised content, and analyze site traffic. By using our site, you acknowledge that you have read and understood our use of cookies. Choose to accept or decline our use of cookies by clicking the buttons below. If you decline, we will not use cookies on our site. However, some features may not be available to you.