Last updated: 10 November 2021
Your privacy is extremely important to us.
We are bound by the requirements of the Applicable Privacy Laws, which regulate how we may collect, store, use and disclose your personal information. Those laws also specify how individuals may access and/or correct the personal information we hold about them.
"Personal information" means information about an identifiable individual and includes but is not limited to:
"Apps" mean any app which you download or use as part of using our goods or services, including but not limited to the SKOPE-connect App and the CoolTrax App;
"our website" means the SKOPE website from time to time published at www.skope.com;
"we", "our", "us" or "SKOPE" means SKOPE Industries Limited, SKOPE Services Limited, SKOPE Services Pty Limited, SKOPE Finance Limited, SKOPE Australia Pty Limited and any of their related companies or affiliates from time to time; and
"you" means each of our customers, potential customers, dealers, agents, subcontractors and App users (and includes any guarantor named in any credit application), and anyone else from whom we collect personal information from time to time.
Information we get directly from you: Our usual practice is to collect personal information directly from you, including when you telephone or email us, complete our forms (including our physical or online forms, credit applications, service and purchase orders), use our Apps, or provide any other information in connection with your use of our goods or services.
Information we collect automatically: We may collect personal information about you automatically when you visit our websites or use our Apps, goods or services, like your location information (if enabled), IP address, and device type. Some of this information may be collected using cookies and similar tracking technologies.
Information from other sources: We may also collect information about you from trusted partners, including marketing partners who provide us with information about potential customers of our services, or in the course of verifying your credit information. We may also collect or obtain your personal information that you manifestly choose to make public, including via online channels such as social media.
You can always choose not to provide your personal information to SKOPE, but it may mean that we are unable to provide our services to you.
SKOPE collects your personal information so that we can provide you with our website, Apps and our goods or services. In doing so, SKOPE may use the personal information we have collected from you for purposes related to our business including:
By using our website, Apps, goods and services, you consent to your personal information being collected, stored, used and disclosed in this way and for any other use you authorise.
Your personal information will not be sold, traded, rented or otherwise provided to others without your consent.
We will not otherwise disclose your personal information unless we believe on reasonable grounds that you have provided your authorisation. However, you should be aware that we may be required to disclose your personal information without your consent in order to enforce our Terms, protect the rights or property and or safety of SKOPE and its customers or subcontractors or if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.
In addition, it is possible that in the future another company may acquire SKOPE or its assets. It is also possible that SKOPE may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that your personal information may be transferred to the new business entity as one of SKOPE's assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.
We are committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure.
However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your personal information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information within a secure environment.
We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified or disposed of by any unauthorised persons or in any unauthorised manner.
It is your responsibility to keep any login details, password and security questions in respect of our business with you safe and secure. You should notify us as soon as possible if you become aware of any unauthorised use of your login details, password or security questions, and immediately change that security information promptly.
By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) which promote and market our products and services, or the products and services of others, from time to time.
You can unsubscribe from our email communications and/or text communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email or text received or by emailing us at email@example.com or by calling our team at 1800 121 535 (Aust) or 0800 947 5673 (NZ).
Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as soon as is reasonably practicable.
The Applicable Privacy Laws give you the right to access and/or correct personal information held by us. Your information is held securely and will not be disclosed to any other person or organisation unless authorised by you.
You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at firstname.lastname@example.org or by calling our team at 1800 121 535 (Aust) or 0800 947 5673 (NZ).
We will only keep your personal information for as long as we require it for the purposes it was collected for. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to companies, money laundering and financial reporting legislation.
SKOPE is not liable for any misuse of your personal information, or breach of any applicable privacy laws, by any third parties.
If you have any questions or comments regarding these Terms and Conditions please contact us.